Privacy Policy

PRIVACY POLICY

Following the principles of legality, loyalty and transparency, we make this Privacy Policy available to you.

Who is responsible for the processing of your data?

Responsible	TRADEGATE TO EUROPE, S. L
NIF	B85678696
Registered office	ALBASANZ STREET Nº 79, NAVE 6, 28037, MADRID
Email	central@planet-skin.com
Phone	917274393

For what purpose do we process your personal data?

At TRADEGATE TO EUROPE, S. L, depending on the category of interested party in question, we process the information you provide us with the following purposes:

Interested	Treatment purposes
Potential customers	Manage the potential commercial and/or professional relationship, manage the sending of requested information and/or resolve the queries raised, facilitate offers of our services and/or products of interest to you.
Customers	Manage the commercial and/or professional relationship, facilitate offers of our services and/or products of interest to you.
Suppliers	Manage the commercial and/or professional relationship.
Newsletter	Manage the sending of commercial communications.
Web users	Manage the analysis of your browsing data.

What is the legitimacy for the processing of your data?

The legal basis for the processing of your personal data, depending on the category of interested party in question, may be:

Interested	Legal base
Potential customers	Art. 6.1.b RGPD: application, at the request of the interested party, of pre-contractual measures (budgets, order sheets, service offers...).
	Art. 6.1.f RGPD: Legitimate interest (send requested information, respond to queries raised...).
	Art. 6.1.a RGPD: consent of the interested party (provide offers of our services and/or products).
Customers	Art. 6.1.b RGPD: execution of a contract to which the interested party is a party.
Suppliers	Art. 6.1.b RGPD: execution of a contract to which the interested party is a party.
Newsletter	Art. 6.1.a RGPD: consent of the interested party.
Web users	Art. 6.1.a RGPD: consent of the interested party.

The data we request from you is adequate, relevant and strictly necessary and in no case are you obliged to provide it to us, but failure to provide it may affect the purpose of the service or the impossibility of providing it.

How long will we keep your personal data?

Your data will be kept for the minimum time necessary for the correct provision of the service offered as well as to meet the responsibilities that may arise from it and any other legal requirement.

To which recipients will your data be communicated?

TRADEGATE TO EUROPE, S. L, for correct provision of services, may communicate your data to certain transport companies, in order to send you the purchased products.

Additionally, we inform you that certain data, by virtue of current regulations or the contractual relationship maintained by TRADEGATE TO EUROPE, S. L, may be communicated to:

• Banks and financial entities for the collection of contracted services and/or purchased products.
• Public administrations with jurisdiction in the sectors of activity of TRADEGATE TO EUROPE, S. L, when established by current regulations.

Are international data transfers carried out?

TRADEGATE TO EUROPE, S. L is a user of the Shopify platform with all ecommerce functions. The aforementioned platform has its servers hosted in Canada (which in the AEPD's adequacy decision is considered a safe country), however information can be sent to the US, and being in Europe, the information is controlled by our Irish affiliate. , Shopify International Ltd.

If this personal information is then sent outside of Canada, this information is protected by contractual commitments that are comparable to those provided in the Standard Contractual Clauses. You can access Shopify's privacy policy at the following link:

https://www.shopify.com/legal/cookies?shpxid=bf35c65a-831C-4505-9A66-C5EDED41A775

What are your rights when you provide us with your data?

The data protection rights that interested parties may exercise, when applicable, are:

• Right to request access to personal data relating to the interested party.
• Right to rectification or deletion.
• Right of opposition.
• Right to request the limitation of your treatment.
• Right to data portability.
• Right not to be subject to decisions based solely on automated data processing.

The owners of the personal data obtained may exercise their personal data protection rights by sending a written communication to the registered office of TRADEGATE TO EUROPE, S. L, or to the email central@planet-skin.com.

Models, forms and more information available about your rights on the website of the national control authority, Spanish Data Protection Agency, hereinafter, AEPD, www.aepd.es 

Can I withdraw consent?

You have the possibility and the right to withdraw consent for any specific purpose granted at the time, without affecting the legality of the treatment based on consent prior to its withdrawal.

Where can I complain if I believe that my data is not being processed correctly?

If any interested party considers that their data is not being processed correctly by TRADEGATE TO EUROPE, S. L, or that the requests to exercise rights have not been satisfactorily attended to, they may file a claim with the corresponding data protection authority. , the AEPD being the one indicated in the national territory , www.aepd.es. 

Security and updating of your personal data

In order to safeguard the security of your personal data, we inform you that it has adopted all the necessary technical and organizational measures to guarantee the security of the personal data provided. All this to avoid alteration, loss, and/or unauthorized processing or access, as required by regulations, although absolute security does not exist.

It is important that, so that we can keep your personal data updated, you always inform us when there is a change to it.

Confidentiality

TRADEGATE TO EUROPE, S. L, informs you that your data will be treated with the utmost care and confidentiality by all personnel involved in any of the processing phases. We will not transfer or communicate your data to any third party, except in the cases legally provided for, or unless the interested party has expressly authorized us.